Shipping Policy

All items are made to order so please expect a 4 to 6 weeks delivery time

Australia

Items are using our network partner Interparcel at a cost of $15 or Free of Charge with a total order value over $250.

Orders are usually dispatched within 1-2 working days; at which time you will receive an email with tracking details.

Once dispatched items usually arrive within 5-7 working days (Monday–Friday, excluding official public holidays) dependant on location. Remote areas and deliveries to Perth may take longer.

Please note:

Timeframes are a guide only and subject to any unforeseen or unavoidable events beyond Gary Bigeni’s reasonable control.

International

Items are shipped via Australia Post Standard International at a cost of $30 or Free of Charge on orders over $250.

Depending on your location, orders should arrive between 3-7 business days from despatch.


We currently ship to the following destinations:

Europe
Belgium, Denmark, France, Ireland, Italy, Luxembourg, Netherlands, Switzerland, United Kingdom

Americas
Canada, United States

Asia
Hong Kong, Indonesia, Japan, Korea (Republic of), Malaysia, Mongolia, Philippines, Singapore, Taiwan, Thailand

Oceania
Australia, New Zealand

Please note that the receiver will be responsible for any taxes and duties applicable to clear local customs.

The United States, Singapore, Hong Kong, Indonesia, the Phillipines, Malaysia, New Zealand and Korea (Republic of) are currently exempt from any such taxes and fees; however regulations change monthly by country. Please refer to your local customs authority for clarification.

Gary Bigeni is not liable for any losses, damages, additional fees caused or accrued by customs or delays by delivery services. Gary Bigeni is not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk. 

Return Policy

Please choice carefully when ordering as all pieces are made to order. Each piece is made from scratch we do not refund. we don't carry stock in any styles. We are happy to do alterations to your order.